Services Australia

Written By Sam Gupta

MIRS & AGDIS Admin Portal – Archer IRM Enhancements

Client
Services Australia – Cyber Security Division / Digital Identity & Resilience

Overview
AusCam, in partnership with DXC Technology, enhanced Services Australia’s Archer IRM environment to uplift two critical systems: the myGov Incident Response System (MIRS) and the Australian Government Digital Identity System Administrator Portal (AGDIS AP). The work supported improved cyber operations, streamlined identity management processes and strengthened resilience.

What We Delivered

  • Design, prototyping and configuration of high-value Archer IRM modules

  • Workflow, dashboard and integration enhancements that improved operational

  • efficiency

  • Iterative delivery aligned to Services Australia’s agile release cycles

  • Testing, deployment readiness and structured knowledge transfer

  • Enhancements that directly supported national digital identity governance and

  • cyber response

Outcome
Services Australia now benefits from more efficient incident response, improved digital identity administration and better-aligned operational workflows. Enhancements were well-received by both cyber leadership and frontline operations teams.

Sam Gupta
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Royal Australian Navy – SEA2273 & WNA